Beneficiary Provider Network
PPN provides a secure service that allows immediate sharing of late or missed payments in order to improve the financial situation of health care providers and to reduce the rising cost of providing health care services.
This is done by a network of health care providers that enter unpaid balances that are more than 90 days old. When the patient with the owed balance visits an office other that of the Beneficiary Provider, the fact that the patient is found in the database, they are encouraged to make the payment directly to the Beneficiary Provider. No personal identifiable information (PII) is seen by any office other than the Beneficiary Provider that is owed the payment.
The office being visited by the patient is able to do a very quick search of the database to determine if any outstanding amount exists. If it does, the office staff will provide the patient with an access code via text or email. The text phone number and/or the email address are provided by the patient, entered by the office staff and not retained in the PPN system.
The patient receives a message with instructions on how to access the PPN Patient Portal and to enter their user ID and a special PIN generated by the PPN Network. Only the patient can see this information. The office staff have no access to how much is owed or to whom it is owed.
The patient visits the PPN Patient Portal and can see how much is owed and to whom. The patient then can contact the Beneficiary Provider to arrange payment, or they can dispute the balance owed.
When the patient makes the payment to the Beneficiary Provider, the Beneficiary Provider marks the record as paid and the amount owed is removed from the system.
PPN does not decide as to whether a medical provider will see the patient. That determination is made by the medical provider independently from PPN.
No patient medical history or contact information is stored in the PPN database.
PPN is available to all medical businesses possessing a NPI registered number.
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